FAQ
Where can I purchase your products?
Our products are available at several super star retailers. You can visit our store locator here to view all of the boutiques carrying our products! We are constantly updating our Store Locator to give you a selection of our retailers to chose from. If you have a favourite retailer that you would like to start carrying Hello Bonita products, please send us the store information and we will contact them! If they place an order, then we will send you some Hello Bonita swag as a thank you!
How do I care for my Hello Bonita product?
We love our bamboo fabric so much that we want to take care of it the best as we can! We suggest washing in cool water and hanging to dry. For storage, we recommend hanging it up – the fabric loves it and it looks oh so good in our closets!
What is your return policy?
To view our return policy, please visit here.
I really want to purchase a Hello Bonita product, but I don’t know what size I am – help!
Luckily, all of our products are either one size fits all or available in just two sizes. It makes finding your perfect fit easy! However, if you’re wavering between the two sizes, we have received some helpful customer feedback! If you would prefer to convert your letter size to a US number size, please see the chart below:
XS-M
2-8
XS-L
2-10/12
L-XL
10/12-14
XL-2XL
14-18
Of course, if you feel more comfortable finding your perfect fit in store, please visit our Store Locator and find a boutique near you!
Do the bum warmers actually fit XS-L?
I told you, we really do love our bamboo fabric! It really does fit XS-L! See for yourself!
I just noticed a Hello Bonita product that I am dying to get my hands on has sold out! When will it be restocked?
At Hello Bonita, we are working hard to replenish our stock. You will always be the first one notified of restocks if you sign up for our newsletter! Of course, you can visit any of our superstar retailers if you can’t wait!
Do you offer local pick up?
We do not offer local pick up, but we do have local delivery if you are located in Edmonton, Saint Albert, or Sherwood Park for a fee of $5.
We also offer free shipping on orders over $120!
Do you do custom orders?
We are unable to fulfill custom orders at this time.
Can I request a new colour in my favourite Hello Bonita product?
We are unable to fulfill custom orders at this time. Luckily, we stock all of our products in hit colours and we are constantly on the search for the perfect seasonal shade!
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